What is your shipping policy?Updated 15 days ago
U.S. PROCESSING & SHIPPING
ORDERS GENERALLY TAKE 2–3 BUSINESS DAYS TO PROCESS AND PACK. ORDERS SHIP MONDAY THROUGH FRIDAY, EXCLUDING FEDERAL HOLIDAYS (E.G., THANKSGIVING, CHRISTMAS, NEW YEAR’S DAY). UNFORTUNATELY, WE DO NOT CURRENTLY SHIP TO HAWAII, ALASKA, PUERTO RICO, U.S. TERRITORIES, OR P.O. BOXES, MILITARY (APO/FPO/DPO). SHIPPING TIMES ARE ESTIMATES ONLY AND CANNOT BE GUARANTEED. ESTIMATED TRANSIT TIMES ARE BASED ON ORDERS PLACED MONDAY–FRIDAY. ADDITIONALLY, WE ARE NOT RESPONSIBLE FOR STOLEN OR LOST PACKAGES AFTER CONFIRMED DELIVERY. PLEASE SEE OUR TERMS OF SERVICE FOR DETAILS.
DELIVERY TIMES VARY DEPENDING ON DESTINATION AND SHIPPING METHOD SELECTED:
• STANDARD $7.99: 3–7 BUSINESS DAYS (DOES NOT INCLUDE PROCESSING TIME)
• EXPRESS $14.95: 2–3 BUSINESS DAYS (DOES NOT INCLUDE PROCESSING TIME)
INTERNATIONAL PROCESSING & SHIPPING
ORDERS GENERALLY TAKE 3–5 BUSINESS DAYS TO PROCESS. SHIPPING GENERALLY TAKES 2–12 BUSINESS DAYS, DEPENDING ON DESTINATION AND CUSTOMS PROCESSING. ALL ORDERS SHIP FROM THE UNITED STATES. PLEASE NOTE, INTERNATIONAL ORDERS MAY EXPERIENCE LONGER DELIVERY TIMES. ADDITIONALLY, WE ARE NOT RESPONSIBLE FOR STOLEN OR LOST PACKAGES AFTER CONFIRMED DELIVERY.
ESTIMATED TRANSIT TIMES (DOES NOT INCLUDE PROCESSING TIME:
• CANADA STANDARD: 3–8 BUSINESS DAYS
• UNITED KINGDOM STANDARD: 2–6 BUSINESS DAYS
• EUROPE STANDARD: 4–11 BUSINESS DAYS
HAZMAT/DANGEROUS GOODS SHIPPING LIMITATIONS
CERTAIN HAZARDOUS MATERIALS (HAZMAT) AND DANGEROUS GOODS (DG) CAN ONLY BE SHIPPED WITHIN THE CONTINENTAL UNITED STATES. ONESIZEBEAUTY.COM ONLY SHIPS ON ’TIL DAWN MATTIFYING WATERPROOF SETTING SPRAY AND GO OFF MAKEUP REMOVING DISSOLVING MIST WITHIN THE U.S. AND INTERNATIONALLY IN SELECT SEPHORA.COM MARKETS. WE CANNOT SHIP THESE ITEMS TO ALASKA, HAWAII, OR INTERNATIONAL DESTINATIONS AT THIS TIME.
SHIPMENTS TO FORWARDING COMPANIES
IF YOU CHOOSE TO USE A PACKAGE FORWARDING COMPANY TO SHIP YOUR ORDER OUTSIDE OF THE UNITED STATES, ONE/SIZE BEAUTY WILL NOT BE LIABLE FOR ANY DAMAGE, DEFECT, OR LOSS THAT OCCURS. WE WILL NOT BE ABLE TO OFFER REPLACEMENTS OR REFUNDS FOR ITEMS REPORTED MISSING OR DAMAGED IF WE HAVE REASON TO BELIEVE THEY WERE DELIVERED TO A PACKAGE FORWARDING COMPANY.
ORDER MODIFICATIONS
WE RESERVE THE RIGHT TO MODIFY OR CANCEL ORDERS PRIOR TO SHIPMENT FOR REASONS INCLUDING BUT NOT LIMITED TO OUT-OF-STOCK ITEMS, INVENTORY DISCREPANCIES, OR SUSPICIOUS ORDER ACTIVITY.
LIMITATIONS ON RESALE
ALL PRODUCTS PURCHASED THROUGH ONESIZEBEAUTY.COM ARE INTENDED FOR PERSONAL OR PROFESSIONAL USE ONLY. RESALE OR COMMERCIAL DISTRIBUTION IS STRICTLY PROHIBITED.