What happens if my order is returned to sender?Updated 8 days ago

IF YOUR PACKAGE IS RETURNED TO US AS "RETURN TO SENDER" (RTS) DUE TO AN INCORRECT ADDRESS, REFUSAL, OR MULTIPLE DELIVERY ATTEMPTS, IT WILL BE PROCESSED AS A STANDARD RETURN.

PLEASE NOTE: RETURN TO SENDER PACKAGES INCUR A $7 RETURN FEE. THIS FEE COVERS THE COST OF SHIPPING AND HANDLING.

ONCE WE RECEIVE THE RETURNED PACKAGE, THE $7 RETURN FEE WILL BE DEDUCTED FROM YOUR REFUND, AND YOU WILL BE NOTIFIED BY EMAIL.

TO AVOID RTS SITUATIONS, WE RECOMMEND CAREFULLY REVIEWING YOUR SHIPPING DETAILS BEFORE PLACING YOUR ORDER AND KEEPING AN EYE ON YOUR TRACKING UPDATES.