How do I start a return?Updated 18 days ago
TO START A RETURN OR EXCHANGE, PLEASE VISIT OUR RETURNS CENTER AT HTTPS://RETURNS.ONESIZEBEAUTY.COM/. YOU WILL NEED YOUR ORDER NUMBER AND THE EMAIL ADDRESS ASSOCIATED WITH YOUR PURCHASE, OR YOUR SHIPPING ZIP CODE.
IF THERE IS A PRICE DIFFERENCE TO BE PAID IN AN EXCHANGE, AN INVOICE WILL BE EMAILED TO YOU. THE INVOICE MUST BE PAID BEFORE THE EXCHANGE ORDER IS RELEASED.
FOR ANY ADDITIONAL QUESTIONS, PLEASE CONTACT OUR CLIENT SERVICES TEAM AT [email protected] WITH YOUR ORDER NUMBER IN THE SUBJECT LINE.