ONE/SIZE MAKEUP PRODUCTS ARE AVAILABLE FOR PURCHASE AT ONESIZEBEAUTY.COM AND IN STORES AT SEPHORA US, EU AND BOOTS.

ONE/SIZE MAKEUP PRODUCTS ARE AVAILABLE FOR PURCHASE AT <a href="//ONESIZEBEAUTY.COM">ONESIZEBEAUTY.COM</a> AND IN STORES AT SEPHORA US, EU AND BOOTS.

Where can I buy One/Size makeup products?

YOU CAN LEARN MORE ABOUT OUR PRODUCTS ON THEIR INDIVIDUAL PRODUCT PAGE. IF YOU HAVE ADDITIONAL PRODUCT QUESTIONS PLEASE REACH OUT TO HELLO@ONESIZEBEAUTY.COM AND WE WILL BE HAPPY TO HELP.

YOU CAN LEARN MORE ABOUT OUR PRODUCTS ON THEIR INDIVIDUAL PRODUCT PAGE. IF YOU HAVE ADDITIONAL PRODUCT QUESTIONS PLEASE REACH OUT TO HELLO@ONESIZEBEAUTY.COM AND WE WILL BE HAPPY TO HELP.

How can I find out more information about a product?

ONE/SIZE

PRODUCTS

How do I start a return?

What’s your return policy?

How do I track my order?

What is your shipping policy?

Do you offer free shipping?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

Where can I find One/Size products outside of the United States?

What happens if my order is returned to sender?

What is your final sale policy?

SHIPPING & RETURNS

How do I apply promo/discount codes?

Can I edit or add anything to my order?

I entered the wrong email address on my order. What should I do?

What payment is accepted on onesizebeauty.com?

Are duties and taxes included in the final price at checkout?

ORDERS

About Us

Contact Us

OUR COMPANY

Find your shade

SHADE FINDER

Find Us

STORE LOCATOR

What is ONE/SIZE Artist Pass?

Who is eligible for ONE/SIZE Artist Pass?

How do I get verified?

What is SheerID?

ARTIST PASS

Can I update, cancel, or reactivate a subscription?

If I cancel a subscription, will I be charged?

How do I update my payment method?

How do I pause or reschedule my delivery?

How do I change my delivery frequency?

Can I apply discount or points to my subscription?

When will I be billed and when will my products ship?

What happens if my payment fails?

Do subscriptions include free shipping?

Can I cancel my order that’s processing or in transit?

Who do I contact for help with my subscription?

SUBSCRIPTIONS

What is ONE/SIZE Rewards?

How do I join the loyalty program?

What benefits do I get in the loyalty program?

How is my tier status determined?

Is my tier status for life?

How do points work?

Do all purchases count for points?

What happens if I return my items?

What is voting?

What are the free products I can earn?

How do Achievements work?

How can I receive a birthday gift?

Do my points ever expire?

How do referrals work?

ONE/SIZE REWARDS

What is ONE/SIZE Student Pass?

Who is eligible for ONE/SIZE student savings?

STUDENT PASS

What is Route Package Protection?

Where is my order?

How does Route work?

How does Route process refunds or reorders?

What if my order never arrives or is stolen?

What if my order arrives damaged?

How do I file a claim for my lost, damaged, or stolen order?

What are Route’s terms and conditions?

Is Route a licensed insurance company?

When should I file a claim?

ROUTE SHIPPING PROTECTION