ONE/SIZE

Due to the high order volume during our recent BOGO event, some customers may have received an automatic cancellation message from the platform. Please rest assured &#x2014; your order is being processed and will not be cancelled by us.Here&#x2019;s what to expect: All BOGO orders will ship within 7&#x2013;10 business daysWe truly appreciate your patience and support as our team works diligently to get your order out as quickly as possible. If you have any questions or concerns, feel free to reach out to our Customer Experience team &#x2014; we&apos;re happy to help!

Due to the high order volume during our recent BOGO event, some customers may have received an automatic cancellation message from the platform. Please rest assured — your order is being processed and will not be cancelled by us. Here’s what to expec

Why haven’t I received my order yet?

How do I start a return?

What’s your return policy?

How do I make a return?

What if my package gets lost or arrives damaged?

How do I track my order?

What is your shipping policy?

How long does delivery take?

Do you offer free shipping?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

What do I do if my item(s) arrives damaged?

Where can I find One/Size products outside of the United States?

I am missing an item from my order. What should I do?

SHIPPING & RETURNS

How do I apply promo/discount codes?

Can I edit or add anything to my order?

I entered the wrong email address on my order. What should I do?

What payment is accepted on onesizebeauty.com?

Does One/Size have a maximum purchase policy?

ORDERS

Where can I buy One/Size makeup products?

How can I find out more information about a product?

Are your products are cruelty free?

Is One/Size vegan?

Is One/Size paraben free?

Where are One/Size products made?

PRODUCTS

About Us

Contact Us

OUR COMPANY

Find your shade

SHADE FINDER

Find Us

STORE LOCATOR

Why haven’t I received my order yet?Updated a day ago